What is collected
The GAC website does not store or capture any personal information when someone visits it and is not registered. The system will log your IP address along with other information provided by your browser. This may include the name and version of the browser you are using, your operating system and any website address that referred you to the GAC website. This information will only be used for producing anonymous website statistics and will be used to help us with the delivery of the services on the website.
However the system will record personal information if you:
- Provide information by filling in a form on our site
- Subscribe, register or apply for services that require personal information to be given
- Report a fault and give your contact details for us to respond
- Complete surveys that we use for research purposes
Cookies
When you visit the GAC website pages, a small text file called a ‘cookie’ is downloaded onto your computer. More information about this can be found at our Cookie Policy.
What we will do with your information
Any information that is collected by Galway Arts Centre from this website will only be used for monitoring purposes unless you have given us consent for your information to be used e.g. Providing us with your email address so we can contact you, if you have registered as a regular site user, if you have registered for an event so that we can get back to you. We may, from time to time, send you relevant information about GAC and its work, although there will be an option for you to opt out of this at the registration stage.
We will ensure that all personal information supplied is held securely, in accordance with the complies with the requirements of the relevant Irish legislation, namely the Irish Data Protection Act (1988), and the Irish Data Protection
(Amendment) Act (2003). The data controller is Galway Arts Centre. If you have any queries regarding this, please contact us.
Access to information
Any formal, written request by a Data Subject for a copy of their personal data (a Subject Access Request) will be referred, as soon as possible, to the Data Protection Officer, and will be processed as soon as possible.
It is intended that by complying with these guidelines, Galway Arts Centre will adhere to best practice regarding the applicable Data Protection legislation.
Our Website
When someone visits www.galwayartscentre.ie we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Newsletter
As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to inform you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing info@galwayartscentre.ie.
Ticketing Data
When you purchase a ticket (or tickets) online or through our box office your name, address data, email and contact number will be stored in our Box Office system. You may, of course, purchase a ticket (or tickets) in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.
Links to Other Web Sites
This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
Access to Your Personal Information
You are entitled to access the personal information that we hold, so feel free to get in touch with us.
Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on Monday 14th May 2018.
Comments
Please contact us with any questions, concerns or comments you have about our Privacy Policy.
